About Company:
The IIQAF Group of Companies is a global leader in providing services in the hospitality, information technology, tourism, insurance, and health care industries. Established in 1986, the company has grown to become a major player in the international market, with operations in the United Kingdom, Canada, Singapore, and the United Arab Emirates.
Job Summary
We are seeking a customer service executive to join our team in the United Arab Emirates. As a customer service executive, you will be responsible for providing excellent customer service to our customers and ensuring a positive customer experience.
You will be required to handle customer inquiries, resolve customer complaints, and other related customer service duties.
Responsibilities
• Handle customer inquiries and complaints in a professional and timely manner
• Provide accurate and timely information about products and services
• Identify customer needs and find solutions to customer issues
• Maintain customer database and records
• Follow up with customers to ensure their satisfaction
• Respond to customer inquiries via phone and email
• Track customer complaints and provide feedback to management
• Proactively suggest new products and services that could benefit customers
• Provide excellent customer service in person and via telephone
Qualifications
• Previous experience in customer service
• Excellent verbal and written communication skills
• Ability to handle customer inquiries and resolve customer issues
• Ability to work in a fast-paced environment
• Strong organizational skills
• Ability to multitask and prioritize tasks
Salary:
- 5500AED-7000AED
Benefits:
- Accommodation
- Transportation
- Health insurance
Qualification: Bachelor Degree
Job Features
| Job Category | Administration |